Terms And Conditions

Welcome to Smile24 — Your Freelance Marketplace for Smarter Work and Better Earnings.

These Terms and Conditions ('Terms') govern your access to and use of the Smile24 platform (referred to as 'Smile24', 'we', 'our', or 'us'). By accessing or using our services, you agree to be bound by these Terms.

1. Eligibility

To use Smile24, you must be:

• At least 18 years of age.
• Capable of entering into a legally binding agreement.
• Not previously banned from using our services.

2. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You must provide accurate and complete information during registration.
• You are responsible for all activities under your account.

3. Using Smile24

You agree to use the platform only for lawful purposes. You must not:

• Post false or misleading project listings.
• Use the platform for any illegal, harmful, or fraudulent activities.
• Interfere with the operation or security of the site.

4. Membership and Visibility

• Smile24 offers optional category-based memberships that unlock premium features such as top project placement and priority visibility.
• Membership fees, if any, are non-refundable unless otherwise stated.

5. Projects and Payments

• Freelancers and Clients enter into contracts independently. Smile24 is not a party to these agreements.
• Payment terms, timelines, and milestones must be agreed upon between users before work begins.
• Any disputes arising from projects should first be addressed directly between the concerned users.

6. Content and Intellectual Property

• You retain ownership of the content you submit but grant Smile24 a non-exclusive license to display it on our platform.
• You must not infringe on any third-party copyrights or trademarks.

7. Fees and Taxes

• Smile24 may charge service or transaction fees, which will be disclosed clearly.
• Users are solely responsible for complying with their local tax regulations.

8. Account Termination

We reserve the right to suspend or terminate your account if:

• You breach any part of these Terms.
• You engage in fraudulent or abusive behavior.
• We are required to do so by law.

9. Limitation of Liability

Smile24 shall not be liable for:

• Any indirect or consequential damages.
• Any disputes between users.
• Any loss resulting from unauthorized access to your account.

10. Changes to These Terms

We may update these Terms from time to time. Significant changes will be notified via email or on the platform. Continued use of the platform after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan.

12. Contact

For any queries related to these Terms, please contact us at:
support@smile24.com