Privacy Policy

Our Privacy Obligations

Smile24 ('Smile24') is committed to protecting the privacy and security of your personal information. This policy outlines how we handle your data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) for users in the European Union. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding your information. We may review and update this policy from time to time.

Types of Personal Information We Collect

We collect personal information to provide services, support, and enhance user experience on Smile24. This may include:

• Account Details: Name, email, username, password, profile photo.
• Contact Information: Email address, phone number.
• Location Information: Address, time zone.
• Identity Verification: Government-issued IDs, utility bills.
• Financial Information: Payment method details (e.g., UPI, bank info), tax information.
• User Content: Project details, proposals, messages, reviews, profile bios.

Some data provided voluntarily via forums or social media may fall outside this policy's scope.

How We Collect Information

• Directly from You: Via website forms, signups, profile setup, chat, or support.
• Third-Party Integrations: If you link your Smile24 account with Facebook, Google, or LinkedIn.
• Automatically: Through cookies, logs, device data, and session behavior.

Information Collected Automatically May Include

• IP address
• Device type and browser
• Session duration and activity
• Clicks and pages visited
• GPS (if permitted)

Use of Your Information We may use your personal data to

• Provide and personalize our services
• Promote your profile within your selected category (if you buy membership)
• Process payments
• Improve our platform through analytics
• Enforce our terms and ensure platform safety
• Communicate with you about offers, account activity, and support
• Comply with legal obligations

Disclosure of Information We may share data with

• Trusted Third Parties: Hosting providers, payment processors, analytics services, etc.
• Government or Legal Authorities: Where required by law.
• Other Users: Limited information, as required by project activity and platform functionality.

Your Rights You have the right to

• Access or update your personal information
• Request deletion (subject to legal exceptions)
• Restrict or object to processing in some cases
• Download your data

For assistance, contact: privacy@smile24.com

Data Retention and Security We retain personal information as long as necessary for business and legal purposes. We implement strict measures to secure your data against unauthorized access.

Cookies and Tracking We use cookies to enhance your experience and track usage patterns. You can manage cookies through your browser settings.

External Links Smile24 may contain links to other websites. We are not responsible for the privacy practices of those sites.

Contact Us For questions or concerns about this policy, email us at contact@smile24.com

Last updated: June 18, 2025